Assessment and Feedback Officer

Overview

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world‑class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Find out more about our benefits and join us to become part of something special.

• Lead the annual cycle of planning, coordination and effective administrative delivery of all the School’s assessment and feedback practices in accordance with university guidelines and deadlines.
• Lead delivery of the full assessment and examination process, including the management of marks, feedback release, arrangement of examination materials and application of student support adjustments.
• Coordinate the planning and delivery of examination boards, including logistical arrangements, preparation of data and documentation, and coordination of External Examiners.
• Liaise with, and provide expert advice to, students and staff on university policies, processes and procedures related to assessments and feedback.
• Work in collaboration with academic leads to map and improve assessments across programmes, taking into account the student journey, opportunities for feedback and disciplinary outcomes, and paying particular attention to inclusive practice.
• Ensure staff and students receive clear information in relation to assessment, leading on communications as required.
• Undertake analysis, reporting and problem resolution related to assessment and feedback, particularly in response to issues of challenge raised by our students.
• Work in partnership with the Student Examinations Team to meet deadlines and submit results to central systems.
• Coordinate, monitor and improve processes surrounding assessment feedback for students, in line with institutional policy.
• Work with the School’s Director of Education to adhere and enforce assessment and feedback policies and standards across the School.
• Delegate to, and supervise colleagues in the wider team, as required, in order to ensure effective overall delivery of the role.
• Support colleagues in the wider Education and Student Experience Team to ensure that the School is able to deliver the full remit of its responsibilities in a timely and effective manner.
• Carry out other duties, commensurate with the grade and remit of the post.

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role’s criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

• Educated to A Level standard with GCSE Maths and English (or equivalent experience).
• Effective communication skills, both written and verbal, and the ability to negotiate with colleagues of all levels to deliver effective outcomes.
• A high level of IT literacy, including extensive knowledge of Microsoft Office (particularly Excel) and Google applications, and the ability to learn new software.
• The ability to handle, manipulate and interpret large data sets, and to work to the highest degree of accuracy with attention to detail.
• Ability to develop creative approaches to problem solving.
• Highly motivated and able to work and make decisions autonomously, with an understanding of when to refer more complex issues to senior colleagues.
• Good organisational skills and ability to ensure tasks are completed in a timely and efficient manner, prioritising effectively to plan for conflicting deadlines, whilst also managing unscheduled tasks.
• Willingness to assist and/or lead other team members and to work collaboratively with others to ensure deadlines are met.
• Ability to undertake work of a confidential and…