Student Engagement Officer

£28,760 - £33,563 per annum (pro‑rata for hours worked)

Employer pension contribution into South Yorkshire Pension Scheme.

Annual leave: 30 days (222 hours) + 8 bank holidays (59.2 hours) – includes discretionary Christmas closure period.

This role is term‑time and will start in August 2026.

The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.

The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs. This role is central to fostering a positive, disciplined, and supportive learning environment across all The Sheffield College campuses. Student Engagement Officers (SEO’S) will provide a highly visible, proactive presence, focusing on improving student attendance, positively engaging with behaviours, and ensuring the effective use of communal campus spaces.

• Provide relational practice with students at all The Sheffield College campuses.
• Communicate on a daily basis with security and the Duty Manager regarding student behaviour on campus.
• Actively promote positive behaviours and attitudes across all college campuses, and engage with inappropriate behaviours at the point of contact.
• Manage daily use of social communal spaces, including toilets and changing facilities.
• Use youth mentoring and positive interaction methods while engaging students.
• Link students who are absent or display poor behaviour back to their academies and student central teams via personal tutors (internal absenteeism, welfare), Heads of Student Experience (poor behaviour and time‑outs), and Student Central (wider enrichment and external services).
• Signpost students to activities that enable them to extend their personal development and professional skills.
• Maintain full presence in communal spaces on campus at all times.
• Be part of the meet‑and‑greet team at the front reception from 8:30 to 9:30.
• Undertake internal absenteeism and poor behaviour checks in key areas throughout the college day.
• Ensure key areas such as the atrium, canteen, and external locations are checked.
• From 1:15 to 4:00 repeat the internal absence and poor behaviour check.
• Regularly engage with students concerning their attendance.
• Escort students to class if found absent and report absence to the academy personal tutor.
• Monitor student behaviour on campus.
• Engage with students displaying unacceptable behaviour in communal spaces such as toilets.
• Assist the Duty Manager in timing out students who are warned three times for poor behaviour on campus.
• Report all poor behaviour of students to the Head of Student Experience of that academy.
• Ensure that student engagement in attendance and behaviour is appropriately recorded.
• Contribute to and report against data.
• Undertake tasks related to the effective management and storage of documentation.
• These duties may be amended from time to time by the line manager in consultation with the post‑holder.

You may be required to participate in cross‑college teams and working groups on key projects. You may need to attend relevant internal committees and groups, including preparing and presenting papers as required. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College’s FREDIE+ values and behaviours.

• Anyone who has regular contact with children and young people in their day‑to‑day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner.
• You will be involved in supporting college open days, supporting during the exam season, student enrolment and any other required events.

• Understand and undertake the specific responsibilities for the role as…