Field Service Engineer

Field Service Engineer

Location:

Field based (UK & International Travel) Along the M4 Corridor - Coventry - Birmingham - London - to all over the UK. Head office in Sheffield.

The Field Service Engineer is responsible for the installation, maintenance, repair and commissioning of electrical equipment at customer sites throughout the UK. This role ensures equipment is safe, reliable, and performing to the required technical standards, while delivering excellent customer service.

Key Responsibilities of this Field Service Engineer Role:

Provide frontline technical support to customers, ensuring issues are resolved quickly and professionally.
Investigate equipment faults, identify root causes, and implement effective repair solutions.
Conduct inspections and testing throughout all stages of work, ensuring equipment is safe and fully operational before handover.
Produce clear work documentation, including risk assessments and method statements for all tasks.
Carry out site surveys to gather technical information for reporting, quoting, and project planning.
Work closely with the Service Manager when assigned to overseas or complex service projects.
Support other service engineers by sharing technical knowledge and assisting with more complex tasks.
Perform scheduled servicing, repairs, and product upgrades in line with technical specifications and service procedures.
Work safely in environments that may involve electrical hazards, ensuring all work meets safety regulations.
Act as the primary point of contact for customers while on-site, ensuring they are updated throughout the job.
Follow all company procedures, safety guidelines, and quality standards.
Uphold company values and contribute positively to team culture.
Complete any other reasonable duties required to support the service function.

Essential Skills, Experience & Qualifications needed for this Field Service Engineer role:

Strong knowledge of high voltage electrical distribution/supply systems with proven fault finding and repair ability.

Experience with switchgears.
Experience working with electrical capital equipment, including installation, commissioning, and design principles.
Qualified or willing to train to work in hazardous or controlled electrical environments.
Ability to read and work from technical data, diagrams, and engineering documentation with excellent attention to detail.
Capable of working independently, managing workloads, and delivering work accurately to agreed plans.
Strong problem solving skills with a right first time approach.
Customer focused attitude with good communication and commercial awareness.

Salary & Benefits:

Base salary:
Up to £45,000- DOE
Overtime:
Up to circa 20,000 additional earnings plus benefits

Click Apply, or contact Jamie Garcia - Courtice (Orion Electrotech, Aylesbury) for more info: (url removed)

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