Board Host

Rail Gourmet UK - On Board Host (Sheffield Station)

Hours:

Full Time Permanent (40 hours/week)

Shifts:

Varied between 6 am and 10 pm, including some weekends.

Pay Rate: £13.45 per hour, plus commission.

No experience required; full training will be provided.

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

• Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.

• Employee Discounts:
  Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust, etc.
• 75% discounted meal during work hours.
• Learn while You Earn:
  Access to award‑winning training, apprenticeships, and development.
• Internal Growth Opportunities: 70% of our managers are internal promotions.
• Employee rewards:
  Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline.
• Health and Wellbeing Support:
  Spectrum Life, flexible working, family‑friendly leave.
• Culture:
  We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5,000 loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 2 free EMR return tickets per year after probation.

Feel like you could belong at RG? Apply now and embark on the best part of your journey.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.