Credit Controller; Insurance

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This range is provided by Eames Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Credit Controller – Binders

This position plays a key role in ensuring the efficient collection of premiums, supporting healthy cash flow, and minimizing outstanding debt across our binder business.

• Oversee and track premium balances for binder accounts, ensuring payments are received promptly.
• Work closely with brokers, the DUA team, and underwriting staff to resolve discrepancies and maintain accurate financial records.
• Follow up on overdue balances through phone calls, emails, and in-person meetings while maintaining professionalism at all times.
• Keep detailed, accurate records of all communications and update the insurance accounting system with relevant notes.
• Escalate complex or high‑risk accounts to Underwriting or Premium Accounting management, recommending suitable next steps.
• Carry out premium and risk bordereaux reconciliations.
• Contribute to binder-related projects and process improvement initiatives.
• Collaborate with Offshore teams when required.
• Adhere to all company policies and compliance standards.

You may be asked to take on additional responsibilities in line with the needs of the business.

We value the unique skills and experiences each team member brings. While certain qualifications and experience are preferred, we’re open to considering candidates with equivalent expertise who can help us achieve our objectives.

• A solid understanding of Company and Lloyd’s Market binder business.
• Strong analytical and problem‑solving skills.
• Excellent organizational and time management abilities.
• Clear and confident communication skills, both written and verbal.

• Microsoft Excel, Word, and Outlook
• Access and IRIS (advantageous but not required)
• Familiarity with Lloyd’s or Company bureau systems