Head of Accounts Receivable

This senior finance post leads the whole Accounts Receivable and Cashiering function at Sheffield Teaching Hospitals NHS Foundation Trust and sits within the Finance Team. The work covers centralised billing, credit control and debt collection, along with monthly collection and aged-debt targets and management of credit risk across Trust income. The role is distinct for its specialist income streams (overseas visitor charges, private patient fees and Category II fees) and for running an onsite cashiering service for patients and staff.

Extensive prior management experience in accounts receivable and a CCAB or postgraduate credit management qualification are essential.

• Manage the whole Accounts Receivable and Cashiering function as a senior member of the Finance Team
• Ensure accurate, timely billing of Trust income with appropriate credit terms, under suitable policies and procedures
• Set monthly targets for debt collection and aged debt and ensure the team meets them
• Lead debt recovery and collect all outstanding sales ledger monies promptly
• Manage credit risk and minimise loss from bad or doubtful debts
• Promote automated cash receipting so that monies are collected before goods or services are provided, where relevant
• Capture and assess income relating to overseas visitors, private patients and Category II fees for clinical departments
• Provide technical expertise and advice on overseas visitors, private patients and Category II fees
• Run an onsite cashiering facility for patients and staff
• Ensure sound financial stewardship of the Trust's assets and liabilities, meeting Annual Governance Statement and audit standards
• Provide outstanding debt management information and credit advice on new or existing income areas
• Provide Accounts Receivable and Cashiering support and advice to clinical and corporate directorates

• CCAB qualification or postgraduate credit management qualification
• Degree or equivalent demonstrable experience
• Staff management or HR qualification, or demonstrable equivalent experience such as recruitment, appraisal or performance management training

• Extensive management experience in an Accounts Receivable and Cashiering function, including staff management
• Demonstrable track record of leading finance system development and implementation
• Demonstrable experience of governance arrangements for Accounts Receivable and Cashiering
• Demonstrable knowledge and experience of progressing debt recovery through due legal process
• Knowledge of NHS finance and accounting practice, procedures, policies and legislation

• Experience of manipulating and interrogating ledger and information systems, with good IT skills including advanced Excel
• Excellent oral and written communication, verbal reasoning, negotiation and influencing skills
• High degree of numeracy
• Interpreting technical information to act as a technical expert adviser
• Organisation and planning to meet deadlines
• Motivating and developing teams to meet performance targets

• Self-motivated, methodical, meticulous and conscientious, able to work on own initiative
• Positive team player, quick to learn, and flexible across competing and changing workloads

• Knowledge of the NHS financial regime, particularly Overseas Visitor guidance and the Private Patient framework
• Knowledge of the VAT regime as applied to NHS services
• Knowledge of the DHSC Hospital Travel Scheme
• Experience of the Integra ledger system
• Additional experience of working in a relevant financial environment

• Commitments to professional development
• Policies to support employees in balancing personal and professional lives