Medical Records Officer

Medical Records Officer
The Thornbury Hospital
37.5 Hours & Permanent
Salary: £24,434.00 per year

The Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group is recognised as one of the UK’s top employers in both the general sector and health and social care. We have an opportunity for a Medical Records Officer to join the Medical Records team.

This is a full-time role for 37.5 hours per week. The role holder will be required to cover a flexible shift pattern. The role is not office-based and involves significant moving and handling of Medical Records around the hospital. A high level of attention to detail is essential due to the sensitivity of medical records and GDPR. The department is not currently manned on a Saturday, but this could become a requirement in the future.

A 4-week rolling rota will apply. Example schedule:
Week 1 07:30-15:30 Monday to Friday;
Week 2 08:00-16:00 Monday to Friday;
Week 3 10:00-18:00 Monday to Friday;
Week 4 11:00-19:00 Monday to Friday.

• Previous administrative experience, ideally in a healthcare or records-focused role.
• Good understanding of confidentiality, GDPR, and information governance.
• Strong attention to detail and accuracy.
• Good organisational skills and ability to manage time and priorities effectively.
• Comfortable working with IT systems and databases.
• Strong communication and interpersonal skills, with a professional and respectful manner.

• Prepare patient records for upcoming clinics, admissions, investigations, and procedures.
• Ensure all required documentation (e.g., consent forms, test results, referral letters) is accurately filed and accessible for clinical teams.
• Locate and retrieve patient notes efficiently when requested by clinical, admin, or legal teams.
• Log and track movement of physical records across departments using tracking systems.
• Handle patient information with the highest standards of confidentiality and discretion.
• Comply with GDPR, Caldicott principles, and local information governance policies.

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles… and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless
, compassionate
, committed
, collaborative
, brave
, agile
, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy:

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care