Medical Secretary; Respiratory and Sleep team
Listed on 2026-07-18
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Healthcare
Healthcare Administration, Medical Office, Medical Receptionist -
Administrative/Clerical
Healthcare Administration, Medical Receptionist
Medical Secretary (Respiratory and Sleep team)
Closing date: 29 July 2026
An exciting opportunity to join the Respiratory and Sleep team at Sheffield Children's Hospital. You will provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs and other healthcare professionals.
In this supportive environment you will prioritise tasks, meet deadlines and maintain our high standards of service. Flexibility, initiative and a commitment to confidentiality are essential.
Main Duties- Collect and action post for the clinical team, using initiative when needed.
- Handle enquiries from patients, GPs, hospitals and staff by phone, email and in person.
- Ensure tasks meet standard operating procedures and KPIs.
- Arrange investigations, follow‑up work and ensure results are filed in patient records.
- Maintain patient records, both paper and electronic.
- Type medical correspondence, including clinic letters and reports.
- Book appointments, reviews, investigations and interpreters.
- Keep statistical records for audits and file correspondence in patient records.
- Provide secretarial support for meetings, including scheduling, minute‑taking and preparing materials.
- Prepare discharge summaries and inform patients and clinicians of outcomes.
- Follow the Trust's 18‑week RTT process and book necessary reviews and interpreters.
- Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs.
Applicants should confirm their right to work eligibility before applying.
Qualifications- 4 GCSEs (Grade C or above) including English.
- RSA III Typing / Word Processing or equivalent qualification or experience.
- NVQ2 in Business Administration or equivalent.
- Audio typing experience.
- Experience of working in a multi‑disciplinary team.
- Experience of working with filing systems.
- Experience of good customer or patient care.
- Experience of working with various computer software (e.g. email, internet).
- Experience of scheduling/coordination of activities and/or resources.
- Medical secretarial experience.
- Previous NHS experience.
- Experience with NHS/Healthcare software systems.
- Experience of working with confidential material.
- Understanding and knowledge of Caldicott and the Data Protection Act.
- Good verbal and written communication skills with team, clients and relatives, using tact when required.
- Ability to deal with conflict.
- Good time‑management skills and ability to prioritise work according to deadlines.
- Ability to engage with and motivate others.
- High standard of accuracy.
- Able to work as part of a team and under own initiative.
- Strong analytical skills.
- Ability to establish and maintain effective working relationships.
- Knowledge of medical terminology.
- Understanding of the 18‑week Referral to Treatment (RTT) process.
- Adaptable to change.
- Attention to detail and accuracy.
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise equality, diversity and inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities and LGBTQ+ members.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.
Contract and RemunerationPermanent, full‑time. Annual salary £25,760 to £27,476 pro rata.
Reference Number425-
Job LocationSheffield Children's NHS Foundation Trust
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