Head of Complaints & PALS — Patient Leader
Listed on 2026-10-07
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Healthcare
Healthcare Management -
Management
Healthcare Management
Gloucestershire Hospitals NHS Foundation Trust is seeking an experienced Head of Complaints and PALS to lead our integrated patient experience functions. You will hold accountability for Complaints and PALS, ensuring compassionate, timely and compliant handling of concerns while driving learning and safer care across the Trust.
Delivering strategic leadership, you will oversee complex cases, collaborate with governance, and champion accessible information and equity of access for patients,
We are seeking a motivated Head of Complaints & PALS — Patient Experience Leader to join NHS Jobs in United Kingdom.
This opportunity is part of our work in Bio & Pharmacology & Health.
The advertised compensation is 58.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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