Product Analytics Manager

From empowering entrepreneurs to build successful businesses to supporting their clients in arranging "me time" moments, we're in the business of elevating people - helping them to thrive and feel fantastic. Lifting others up can be hard, heavy work, and we passionately believe that the sense of purpose and personal satisfaction this brings are worth it. We bring independent business owners together with their customers on a product that connects creative communities and opens up worlds of opportunities.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment with clear processes and structures, then you may not always find that here. If you enjoy inventively solving problems, creating clarity when things get confusing, and prioritizing your own path within ambiguity, you may love the opportunities to grow your career at Booksy.

Product Analytics Manager, reporting directly to the Director of Product Analytics, will bridge the gap between complex data and strategic product decisions. You will analyze millions of transactions and data points across our global client base while balancing hands-on analytical work with the leadership and mentoring of a dedicated team of analysts.

• Team Leadership:
  Lead and mentor a team of analysts, ensuring they have the support and clarity needed to succeed in a fast-paced environment
• Drive Insights:
  Understand funnels, ecosystems, user behaviors, and long-term trends in the adoption of our products to identify opportunities for step-changes of specific customer segments
• Strategic KPI Frameworks:
  Develop and maintain comprehensive KPI trees and frameworks to provide clear visibility on domain performance and trends
• Metric Definition & Growth:
  Define key metrics reflecting product success and monitor health, while identifying growth opportunities in retention, engagement, and monetization through quantitative analysis
• Stakeholder
  
  Collaboration:
  
  Partner closely with Product Managers, Engineers, and senior stakeholders to translate data insights into actionable narratives and strategies
• Process Automation:
  Lead efforts to automate data management and reporting processes, collaborating with Business Intelligence and Data Engineering teams
• Experimentation:
  Champion a hypothesis-driven approach, overseeing product A/B testing and funnel optimization to de-risk development

• Experience:
  
  Extensive experience in product analytics or related fields and experimentation, working with large volumes of data. Proven track record in managing and mentoring teams, including continuously lifting the bar to drive insights and impact.
• Technical Proficiency:
  Extensive SQL skills (experience with Big Query is an asset) for complex data querying and ensuring data quality
• Tooling:
  Proficiency in utilizing and optimizing analytics platforms such as Looker, Amplitude, Power BI, or Tableau
• Strategic Mindset: A deep understanding of product development processes and the ability to align analytics insights with broader business objectives
• Communication:
  Excellent verbal and written communication skills to translate complex findings for both technical and non-technical audiences
• Language:
  Conversational to full professional proficiency in English

• We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in
• Additional benefits that might differ depending on the location. You shall be provided with the benefits details during or after your first conversation with one of our TA Specialists
• Work in a welcoming team which is always ready to help
• Opportunity to develop in an international environment - we have teams in 6 countries

Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call.

We regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more.

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview…