Junior HubSpot Administrator

Monument, United Kingdom | Posted on 01/25/2026

Digital Theatre+ is on a mission to transform the way students learn and teachers teach. As a leading education technology platform, we bring world-class theatre, performances, and rich learning resources directly into classrooms and libraries around the world. We believe the arts should be accessible to everyone, not just the few, and we’re building a service that empowers millions of students to experience culture in a way they may never otherwise have the chance to.

We’re a team driven by purpose. Our work creates new opportunities for learners globally, and everything we do is centred around understanding and meeting the needs of teachers and students. We listen deeply, value data, and constantly innovate to build something that genuinely improves lives.

At Digital Theatre+, you’ll join a highly collaborative, ambitious, and values‑led group of people who care about impact, continuous learning, and doing great work together. We move quickly, think creatively, and support each other to grow, both personally and professionally. As a growing organisation, every person we hire shapes our future.

About the role

We are seeking a Junior Hub Spot Administrator to join our team on a 6-month fixed‑term contract. This is an excellent opportunity for someone early in their CRM career to gain hands‑on experience in a fast‑paced EdTech environment. You will focus on day‑to‑day Hub Spot administration tasks, including user management, data cleanup, and basic configuration, with support and guidance from senior team members.

• Manage user accounts, permissions, and team structures within Hub Spot
• Configure and maintain user access to platform features and tools
• Process new starter onboarding and leaver offboarding, including account transfers and workflow updates
• Maintain meeting booking links and calendar integrations

• Maintain data integrity through regular cleansing, deduplication, and standardisation
• Execute bulk data operations including imports, exports, and mass updates
• Manage record ownership assignments and territory transfers
• Identify and resolve data anomalies and inconsistencies

• Create and manage custom properties, fields, and dropdown options
• Configure forms, surveys, and data capture tools
• Maintain and update existing workflows and automation rules
• Manage team structures, labels, and organisational settings

• Create and maintain filtered lists, saved views, and contact segments
• Update existing reports and dashboards to support business needs
• Provide guidance and training to colleagues on Hub Spot functionality

• Act as the first point of contact for Hub Spot‑related queries and requests
• Troubleshoot basic platform issues and elevate complex problems appropriately
• Support user adoption through guidance and best practice recommendations

• Direct experience of administering Hub Spot CRM across Sales, Marketing and Service Hubs.
• Strong attention to detail and commitment to data accuracy
• Proficiency with spreadsheets and data manipulation (Excel/Google Sheets)
• Excellent communication and interpersonal skills
• Ability to prioritise tasks and manage multiple requests
• Problem‑solving mindset with willingness to learn
• Hub Spot certification (any level)
• Previous CRM or database administration experience
• Experience supporting Sales, Marketing, or Customer Success teams
• Understanding of GDPR and data protection principles

At Digital Theatre, we’re committed to building a supportive, flexible, and people‑centred workplace. Our benefits reflect this, helping you thrive in and out of work.

Time Off 25 days’ annual leave + 8 UK bank holidays. Birthday day off – an extra paid day to celebrate you. Company‑wide Christmas shutdownadditional paid time off). 1 paid Wellbeing Day each year to rest, reset, and recharge.

Wellbeing & Health 24/8 virtual GP access via MyPocket

GP. Online health assessment. Paycare Health Cash Plan, including optical, dental, therapy and specialist consultation allowances, plus personal accident cover. Employee Assistance Programme –…