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2nd Line Support Engineer
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-16
Listing for:
WSR - Working Solutions Recruitment
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Technical Support Specialist (product Support)
Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day.
What you’ll do:- Deliver top‑notch 1st & 2nd line support (both remote & in‑person)
- Troubleshoot, configure, and optimise IT systems
- Manage tickets, improve processes, and document solutions
- Support Microsoft, macOS, networking, and cloud platforms
- Strong Windows/macOS and networking skills
- Confident communicator who thrives with clients
- Hands‑on experience with Microsoft 365, AD, and cloud tech
- Varied work—no two days are the same
- Work alongside a supportive and forward‑thinking tech team
Ready to make your next move? Apply now or contact the WSR Team at for more info.
Seniority level:
Associate
Employment type:
Full‑time
Job function:
IT System Training and Support
, IT Services and IT Consulting
, and IT System Operations and Maintenance
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