Head of Product & Technical Consultancy

Overview

Role

Purpose:

The Head of Product & Technical Consultancy leads a specialist team that bridges product capability, technology, and client needs. Shaping scalable solutions, guiding complex design decisions, and ensuring consultancy outputs accelerate successful delivery and adoption.

• Leadership & Team Management – Lead, coach, and develop a high-performing Product & Technical Consultancy function. Set clear priorities, ways of working, quality standards, and performance expectations. Build capability across product knowledge, architecture, integration patterns, and delivery methods.
• Product & Technical Advisory – Responsible for the consultancy approach for product and technical design across all client engagements. Provide technical governance and oversight across solution design, integration, configuration, and customisation. Translate business requirements into product-led, technically feasible designs and roadmaps. Ensure designs align to platform strategy, baseline configuration, and long-term maintainability.
• Stakeholder & Client Engagement – Act as a senior client-facing leader, supporting technical credibility, influencing decisions, and de-risking delivery. Partner with Business Consulting, PS Delivery, QA/Testing, Support/Service, Engineering, and Product Management. Support commercial efforts where needed (RFPs, bids, shaping, scoping, estimates).
• Standards, Governance & Continuous Improvement – Implement repeatable consulting assets, templates, patterns, accelerators, and reusable approaches. Drive continuous improvement based on delivery outcomes, defects, and client feedback. Ensure adherence to governance, documentation discipline, and technical best practice.
• Success Measures (KPIs) – Reduced delivery risk and improved quality through stronger design assurance. Increased baseline adoption / reduced unnecessary customisation. Improved client satisfaction for design and technical decision making. Stronger cross-team alignment between Product, Engineering, and PS Delivery. Improved team capability and utilisation.

• Proven leadership experience in Product Consultancy / Technical Consultancy / Solutions Architecture within a software organisation.
• Strong understanding of enterprise solution delivery including integrations, APIs, data migration, environments, and release processes.
• Track record of leading discovery and design phases for complex client implementations.
• Strong stakeholder management and ability to influence senior internal and client leadership.
• Comfortable operating across strategy and detail, able to dive deep when needed.

• Experience in regulated industries (e.g., financial services).
• Familiarity with core banking / lending / savings platforms (where relevant).
• Experience shaping consulting “packages” or repeatable propositions.

• Commercially aware, outcome-driven, and pragmatic.
• Clear communicator who can simplify complexity and lead decisions.
• High standards, structured thinker, strong accountability.
• Collaborative leader who builds trust and capability.

Salary Range: 90,000£ - 100,000£/year

Hybrid work:
Need to be in the office 2-3 days a week in either London or Sheffield.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.