IT Administrator

About Steel City Interactive

SCI was born out of passion for video games and boxing, with the ambition to create an authentic and exciting boxing game that does justice to the sport we love. What started as a fun prototype has grown into ‘Undisputed’, the first major boxing video game in over a decade.

SCI is a welcoming place for expression and open communication, where everyone has a voice. We’re a diverse bunch, consisting of people with decades of games industry experience, graduates and talented individuals who come from other industries. We all bring knowledge and learn from each other.

Together we are driven by ambition to bring the world of boxing into a video game like never before.

We have an exciting new role to offer an individual with a passion for technology and looking to take the next step in developing their knowledge and strengths in the IT industry.

We’re seeking a dynamic, proactive and technically skilled IT Administrator to join our growing game development studio supporting our Head Office in Sheffield and our Leamington Satellite site.

The ideal candidate will be self-motivated to learn new skills and systems, own parts of the infrastructure and have a drive to develop within the existing team. In return the company will offer the opportunity to expand IT knowledge and experience, introduce the candidate to modern infrastructure and methodology to aid their development.
In this hands-on role, you’ll support the core technology that powers day-to-day studio operations — including servers, networks, and workstations.

This role is a great opportunity for someone with practical IT support/administration experience who enjoys solving complex problems, supporting creative teams, and working in a fast-moving studio environment, who is looking for a role with scope for progression in an exciting industry.

Studio Infrastructure & Systems Support

• Be the focal point for day-to-day IT support across the studio, handling technical issues efficiently.

• Administer and maintain core infrastructure, including but not limited to,
  Active Directory and Microsoft 365 environments.

• Support and maintain workstation hardware and software for artists, designers, engineers, and production teams.

• Highlight trends and propose solutions to the wider IT team for continual improvement initiatives

• Desire to improve own skillset and knowledge to support new systems

Networking & Storage

• Support studio networking infrastructure, including switches, VLANs, Wi-Fi, VPNs, and firewalls
  .

• Maintain and monitor storage solutions (NAS/SAN).

Security & Compliance

• Assist in managing endpoint security, MFA policies, and email security tools.

• Ensure systems follow cybersecurity best practices and relevant certification standards (e.g. Cyber Essentials).

Operations & Maintenance

• Lead and own IT documentation, asset inventory, and configuration records.

• Support backup and disaster recovery processes, including regular testing.

Participate in infrastructure upgrades, improvements, and rollout projects.

• Experience in an IT Administrator, IT Support, or Infrastructure Support role.

• Knowledge of Windows Server
  , Active Directory
  , Group Policy, and Microsoft 365.

• Good working understanding of networking fundamentals — VLANs, switching, routing, VPNs, firewalls.

• Solid troubleshooting skills with the ability to diagnose complex system and user issues.

• Clear communication skills — able to work closely with technical and non-technical teams.

• Strong organisational habits, documentation discipline, ability to multitask, and a proactive mindset.

• Ability to manage high priority issues calmly, whilst managing workload expectations.

• Desire to learn on the job with support from the existing team, to grow within the role.

Must have a full driving licence due to requirement for supporting Sheffield and Leamington offices

• Experience working in a game development studio or other creative technical environment.

• Familiarity with Helix Core (Perforce) and Unreal Engine

• Experience with
  Azure AD
  , Intune, or hybrid identity environments.

• Basic Linux administration experience.

• Experience supporting storage systems…