Second Line Support Engineer
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-04-29
Listing for:
Candour
Full Time
position Listed on 2026-04-29
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
We’re working with a well-established IT support provider. Due to continued growth, they’re looking for a proactive and technically capable 2nd Line Support Engineer to join their team.
This is a great opportunity for someone who enjoys working in a fast-paced environment and wants to build their technical skills while gaining exposure to a wide variety of systems and projects.
What you’ll be doing :- Handling escalated incidents and service requests as part of the 2nd line support team.
- Troubleshooting across Microsoft 365, Windows environments, and core IT infrastructure.
- Managing user accounts, permissions, and email systems (M365/Exchange).
- Providing remote support, with occasional visits to client sites.
- Diagnosing and resolving hardware, software, and basic networking issues.
- Supporting IT projects, including system upgrades and migrations.
- Strong knowledge of Microsoft 365 and Windows systems.
- A hands‑on, problem‑solving mindset with a willingness to learn.
- Someone who thrives in a varied and busy role.
- Ongoing training, mentoring, and career development.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×