Client Technical Lead

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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** Job Details
** This role exists to elevate the quality and value of Neo Health Hub 's client deliverables through data, analytics, and technology. The post holder will design, build, and manage analytics solutions that turn complex data into clear, actionable insights supporting clients' decision-making and brand planning needs.

Acting as the primary technical liaison between Neo Health Hub  and the wider Cencora group, the post holder will ensure our technology capabilities align with Cencora's architectural and governance standards while remaining focused on delivering measurable client value.

This role is central to expanding our community-based analytics proposition to pharmaceutical brand teams at country level, building scalable, repeatable solutions that support annual brand planning cycles and drive long-term client partnerships. The post holder will report directly to the Senior Director, Client Services, and will work closely with the broader analytics and modelling team and client services teams to ensure technology solutions are fully integrated into Neo Health Hub 's client delivery.
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* Key Responsibilities:

**** Client-Focused Analytics and Solution Delivery
*** Lead end-to-end design and delivery of analytics solutions as part of Neo Health Hub 's client deliverables, ensuring every solution is built around client needs, timelines, and strategic objectives.
* Translate client requirements into scalable data models, pipelines, and reporting assets, working with programme leads, the analytics and modelling team, and client services teams to ensure solutions are tailored and actionable.
* Design and deploy Power BI datasets and reports that provide clients with clear, insight-rich outputs enabling data-driven decision-making.
* Build and maintain Power Apps and Power Automate workflows to enhance client-facing programme operations, including report distribution, notifications, and approvals.
* Continuously identify opportunities to enhance client deliverables through automation, improved visualisation, or new analytical approaches.
** Data Engineering and Architecture
*** Build and maintain data pipelines using Azure Databricks (PySpark/SQL) and Azure Data Factory, ensuring the infrastructure underpinning client solutions is reliable and scalable.
* Develop and optimise analytical and semantic data models to maximise the quality and speed of client reporting.
* Apply best practices in performance, reliability, and operational monitoring to ensure client-facing solutions are consistently accurate and available.
** Cencora Technical Liaison and Governance
*** Act as Neo Health Hub 's primary technical liaison with the wider Cencora group, ensuring solutions align with Cencora's architectural standards, security requirements, and governance frameworks.
* Coordinate with Cencora platform teams and internal stakeholders on plans, timelines, dependencies, progress, and risks.
* Maintain data governance standards including KPI definitions, metadata, data lineage, classification, and catalogue entries.
* Establish and monitor data quality checks and SLAs to ensure the integrity of data underpinning client deliverables.
** Technical Leadership and Continuous Improvement
*** Provide technical guidance to BI developers, analysts, and contributors on Neo Health Hub  work streams, fostering quality and consistency.
* Collaborate closely with the analytics and modelling team to ensure technical solutions complement and enhance analytical methodologies and client outputs.
* Promote consistent development practices including Git workflows, code quality standards, testing, and documentation.
* Identify opportunities to enhance technology capabilities and improve the client experience through innovation..
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* Qualifications:

**** Minimum Requirements
*** Master's degree in Data Science, Computer Science, Engineering, Mathematics, or a related field (or equivalent practical experience).
* Prior experience in consulting, analytics, or data delivery, ideally in similar environments.
* Demonstrated ability to coordinate cross-functional delivery and communicate technical concepts to non-technical audiences.
** Preferred
* ** Experience working with NHS, healthcare, pharmaceutical, or real-world evidence datasets.
* Understanding of pharmaceutical brand planning cycles and the role of analytics in commercial decision-making.
** Technical

Skills:

*** Azure Databricks (PySpark/SQL).
* Azure Data Factory (pipelines, orchestration, parameterisation).
* Power BI (data modelling, advanced DAX, performance optimisation, RLS).
* SQL for modelling and transformation.
* Python for data…