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User-Centric IT Operations Delivery Lead

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Ibex Talent Solutions
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading organization in IT service delivery is seeking an IT Operations Service Delivery Manager to enhance user-focused service experience. The role involves shaping best practices and influencing suppliers, with responsibilities in a hybrid work environment based in the Manchester area. Ideal candidates have experience with XLA and XPI, Cloud Service Management, and hold certifications like ITIL or ISO 20000.
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