Senior Service Designer

Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.

You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice!

• Lead strategic planning for the client’s service with the user at the heart.
• Create service maps, value propositions or service blueprints.
• Provide advice and recommendations on potential approaches to organisational problems.
• Work to common goals and be the voice of the customer in the room.
• Generate concepts to evolve and improve existing services.
• Simplify complex information and processes focused on the user and how they’ll interact with a service.

You will be an expert at designing services from end to end and improving existing services that are underperforming.

• You’ll have strong User-Centred design experience
• Experience delivering workshops, proposals and assets
• Experience with GDS is highly desired
• Experience with mentoring or management is advantageous

• 25 days annual leave + public holidays

To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on .