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Data Analyst Business Systems/ Tech Analyst

Customer Insights Consultant: Data-Driven CX & Power BI

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Hopecompass
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
  • Business
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 45000 GBP Yearly GBP 45000.00 YEAR
Job Description & How to Apply Below
A growing consultancy in AI technologies seeks an Insight Consultant to manage client relationships and analyze customer interactions. The ideal candidate will have strong experience in customer insight and a solid understanding of Contact Centre operations, with skills in reporting metrics like CSAT and NPS. Proficiency in Power BI is essential. This role is hybrid based in the UK, requiring presence in either Birmingham or Manchester three days a week.

A competitive salary of around £45,000 plus bonuses is offered.
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