Project Manager, IT Project Manager, Systems Engineer

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one:
Zones – First Choice for Technology Solutions. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

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Responsible for the planning and execution of Audio Visual (AV) conference room deployments within an assigned workstream. Oversees scheduling, hardware coordination, vendor engagement, and milestone tracking to ensure timely and high-quality delivery. Acts as a key liaison between regional leads, stakeholders, and technical teams, supporting issue resolution, compliance efforts, and risk mitigation throughout the deployment lifecycle.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

This role requires up to 50% Travel.

• Schedule, coordinate, and deliver AV deployment projects within assigned workstream (e.g., IW LCR, Hub LCR, GWS, Ad Hoc, or CO+I).
• Manage the ordering and tracking of AV hardware and components required for successful deployment within the designated scope.
• Establish and maintain a communication plan to keep stakeholders and team members informed of project status, risks, and milestones.
• Track deadlines and manage contributors to ensure timely delivery of AV deployments within the assigned workstream.
• Support budget tracking and resource allocation for assigned AV projects in collaboration with regional and global leads.
• Collaborate with internal Microsoft business groups and approved third-party AV vendors to execute project deliverables.
• Identify technical and security concerns specific to the workstream and elevate to appropriate teams for resolution.
• Coordinate with stakeholders to lock work into the schedule and ensure alignment with site readiness and business priorities.
• Validate scope, delivery expectations, and key milestones for assigned AV deployment projects.
• Build and maintain detailed project plans that define requirements, constraints, and success criteria for the workstream.
• Monitor risks and implement mitigation strategies in coordination with regional leads and stakeholders.
• Execute project plans and provide regular updates on progress, blockers, and key milestones to regional leadership.
• Validate room readiness and installation quality against AV acceptance standards and punch list criteria.
• Apply project management best practices and methodologies relevant to AV deployment, including:
  • Project Scope Management
  • Project Schedule Management
  • Project Communications Management
  • Project Risk Management
  • Project Stakeholder Management

• 5+ years of experience in project management, preferably in AV deployment (some AV experience required)
• At least one industry certification, such as:
  • CTS® (Certified Technology Specialist) – foundational AV industry certification from AVIXA.
  • CTS-D® (Design) or CTS-I® (Installation) – advanced AV certifications for design and implementation roles.
  • PMP® (Project Management Professional) or CAPM® (Certified associate in project management) – globally recognized project management…