AV Helpdesk Engineer — 1st/2nd Line Support; Product Training
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-05-31
Listing for:
Green Folk
Apprenticeship/Internship
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Green Folk in Basingstoke is looking for an Audio Visual Helpdesk Engineer to provide office-based technical support. This role involves problem-solving IT equipment issues through phone and remote support while maintaining a high level of customer satisfaction.
Key responsibilities include troubleshooting AV and UC technical issues, managing service requests, and contributing to knowledge base content. The ideal candidate should have a strong understanding of AV technology and excellent communication skills.
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