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Enterprise Customer Success Leader — Strategic Value & Growth
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-06-06
Listing for:
Avid
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Avid seeks a Senior Enterprise Customer Success Manager to lead strategic success with large enterprise clients. In this role, you'll guide customer onboarding, increase adoption, and ensure long-term success. You'll work closely with stakeholders, analyze performance metrics, and mentor peers. Ideal candidates will possess a Bachelor’s degree and 7–10 years of relevant experience, with strong skills in relationship management and technical tools like Salesforce and Gainsight.
The position requires excellent communication and a proactive approach to drive customer satisfaction and business value.
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