IT Service Desk Specialist — 1st/2nd Line Support
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-07-13
Listing for:
Sheffield Health Partnership University NHS Foundation Trust
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Sheffield Health Partnership University NHS Foundation Trust is seeking a Service Desk Analyst to provide frontline IT support to Trust users, handling incident logging, first-time fixes where possible and escalating when needed. The role involves face-to-face, phone and remote assistance across desktop software and hardware.
You will join the Digital Service Desk team, follow ITIL-informed practices, manage user accounts in Active Directory, and help maintain asset records while promoting best
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