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IT Service Operations Lead - AI, Automation & ServiceNow
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-08-21
Listing for:
SIG Plc
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Project Manager, AI Business & Operations
Job Description & How to Apply Below
SIG Plc in the UK is seeking an IT Service Operations Manager to lead Service Operations, Service Desk and Service Management, delivering reliable, secure, customer-focused IT services for our 3,000+ colleagues across a dispersed UK network. You will own ITIL governance, incident, problem and change management, and manage third‑party suppliers.
You will drive continual service improvement through AI, automation and Service Now enhancements, building high‑performing teams and delivering measurable
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