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Service Desk Lead – IT Support & Incident Coordination
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-08-26
Listing for:
Corehr
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Sheffield Hallam University is seeking a Grade 6 ICT Service Desk Lead to oversee and coordinate the day-to-day operations of the Service Desk, ensuring delivery of a high-quality service. You will support Service Desk Analysts in daily work and assist with IT incidents across DTS and the wider Hallam community.
You will be enrolled in the Local Government Pension Scheme and may opt to stay in the USS if previously a member; the university supports flexible working and welcomes job-share and
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