Senior Service Desk Analyst

Other

Grade 6 - £32,080 to £38,784 per annum (depending on experience)

Oversee and co-ordinate the operational activities of the Service Desk, ensuring the delivery of a high-quality service

Supporting Service Desk Analystsinday to daywork

Supporting IT critical incidents, liaising with key staff across DTS and the wider Hallam community

Providing excellent IT support for the university via all Service Desk channels.

You will be contractually enrolled into the Local Government Pension Scheme (LGPS) one of the largest and most generous defined benefit pension schemes in the country.

If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS. Please contact the Pensions team to discuss options available.

Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, sex, gender reassignment, sexual orientation, race, religion or belief, or marital or civil partnership status.

The role is not likely to be eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK. For more information, please visit the UKVI Guidance before applying.

We welcome applications for job-share, part‑time and flexible working arrangements.

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