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Senior Service Desk Escalation Engineer

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Allscreens Nationwide Ltd
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 56000 GBP Yearly GBP 40000.00 56000.00 YEAR
Job Description & How to Apply Below

Millgate is seeking a 3rd Line Service Desk Engineer to act as the senior escalation point for the most complex issues across our external client base and internal users. The role combines advanced technical support, proactive problem management and service improvement, delivered both remotely and on client sites when required.

You will mentor Service Desk Engineers and play a key role in maintaining the stability, security and performance of client environments while upholding high standards of

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Position Requirements
10+ Years work experience
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