Junior Cyber Security & IT Support Technician

A financial services organisation in South Yorkshire is seeking a motivated Cyber Security & IT Support Technician to join its technology team.

This role offers the opportunity to develop practical skills across cyber security, networking, and IT support while working in a professional environment where technology and data security are critical to business success.

You'll gain hands-on experience supporting colleagues, maintaining IT systems, assisting with cyber security activities, and learning from experienced professionals within the sector.

As part of the technology team, you'll be involved in a variety of day-to-day activities including:

• Providing technical support to colleagues across the business.
• Assisting users with software, hardware, and connectivity issues.
• Setting up laptops, desktops, mobile devices, and user accounts.
• Troubleshooting common IT problems and escalating more complex issues when necessary.

• Supporting the maintenance of business networks and connectivity.
• Assisting with the configuration of switches, routers, and wireless technologies.
• Monitoring network performance and reporting potential issues.
• Learning how secure business networks are managed.

• Monitoring security alerts and investigating potential threats.
• Assisting with security checks and vulnerability reviews.
• Supporting cyber awareness initiatives across the company.
• Helping maintain security documentation and compliance records.
• Learning how organisations protect sensitive financial data and systems.

The successful candidate will gain exposure to:

• Microsoft 365
• Windows Operating Systems
• Active Directory
• Network Infrastructure
• Wi-Fi Technologies
• Endpoint Protection Software
• Cyber Security Monitoring Tools
• Cloud-Based Services
• Business IT Systems

• Enjoys solving problems
• Has an interest in technology and cyber security
• Is keen to learn and develop new skills
• Communicates well with a variety of people
• Can work independently and as part of a team
• Takes pride in providing excellent customer service
• Has strong attention to detail