Devops Lead L1

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

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Job Description:

Client is looking for a strong profile with experience in Power Shell and CICD to streamline engineering flows.

Location:

Sheffield

• Maintain and optimize enterprise Citrix Virtual Apps and Desktops (CVAD/DaaS), Net Scaler/ADC, and core hypervisor/cloud environments.
• Citrix/VDI/Cloud PC administration, including planning, provisioning, migration, and users support.
• Support and maintain Open Shift/VMWare based virtual machine workloads, ensuring scalability and resilience.

• Proactively monitor end-user experience (DEX), session latency, and logon performance using analytics tools and automated remediation scripts.
• Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations.

• Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution.
• Build prompt libraries, automated diagnostics, and agentic workflows to streamline system health checks, log analysis, and root-cause investigations.

• Identify repetitive operational bottlenecks across Level 2/3 virtualization support and develop self-healing automations via Power Shell, or Python, and Copilot integrations.
• Create smart documentation, automated handover summaries, and SOPs using AI productivity tools.

• Develop and maintain scripts/tools (e.g., Power Shell, Python) to streamline operations and reduce manual effort, leveraging Dev Ops practices and tools (Ansible, Jenkins, Git).
• Align operations with ITSM practices, including incident, problem, and change management.
• Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions.
• Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the HSBC group.

• At least 5 – 7 years of experience in the Desktop Virtualization, with solid Citrix Xen App, Net Scaler, Azure W365, VMWare administration experience.
• Knowledge of technical components of the VMWare/Open Shift Hypervisor, vCenter, Windows Servers 2016/2019, TCP/IP networking, and VPN gateway.
• Scripting and automation experiences, with proficiency in the use of Power Shell scripting, Jenkins, and Ansible.
• Experience of associated technology areas: AI, Active Directory, Microsoft Intune, , MECM, MS Office, Java, Browsers, Identity and Access Management tooling.
• Knowledge and experience of using Agile delivery methods and tools to implement both tactical and strategic changes is a plus.
• Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely.
• Work independently and under high pressure, including but not limited to meeting tight deadline, work in odd hours and holiday.
• Experience working in large-scale multinational companies, experience of working as part of an Agile or Operation team is a plus.
• Respectful of different cultures, working with colleagues from across all the globe.
• Work proficiency in English speaking and technical writing.

Information at a Glance

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall Dev Ops architecture/ framework to for a project/ module delivery as per the client requirement
  • Decide on the Dev Ops tool & platform and which needs to be deployed aligned to the customer s requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT…