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CCaaS Solutions Architect — AWS Connect Expert

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Zendesk
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, AWS, IT Consultant, Systems Engineer
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Zendesk is seeking a Solutions Architect in the United Kingdom to serve as the technical owner during pre-sales, shaping customized CCaaS solutions that meet customers’ business needs and securing professional services engagements.

You will partner with the Contact Center Platform Architecture team, create detailed estimates and proposals, and translate customer objectives into scalable AWS-based architectures, with clear English communication for diverse audiences.

Are you ready to take on the CCaaS Solutions Architect — AWS Connect Expert role at Zendesk?

We are looking to fill the CCaaS Solutions Architect — AWS Connect Expert position at Zendesk in United Kingdom.

The CCaaS Solutions Architect — AWS Connect Expert role at Zendesk is now open for applications in United Kingdom.

Join us at Zendesk as our next CCaaS Solutions Architect — AWS Connect Expert in United Kingdom.

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