Data Development Manager

• Salary: £35,291
• Location:
  
  Sheffield
• Workplace:
  Hybrid working
• Contract:
  
  Permanent
• Hours per week: 35

This is an exciting opportunity to join one of the country’s largest Citizens Advice organisations, delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.

As Data Development Manager:

• You will play a key role within the organisation by leading the
• Transformation and strategic use of data to drive service excellence, demonstrate impact, and support organisational decision-making.
• You will be responsible for developing and leading a new organisational data strategy, ensuring robust data governance, and advancing data architecture and reporting capability across all services.
• You will oversee the optimisation of case management systems, develop a range of client feedback tools (both qualitative and quantitative) and line manage our Data Analyst.

Proven experience:

• In data strategy implementation and case management system development and administration is essential.
• Ideally you’ll have a relevant qualification in Data Science, Statistics, Information Management.
• You’ll be able to demonstrate a comprehensive knowledge of data architecture, data governance, GDPR/data protection compliance, and outcome tracking methodologies, combined with strong analytical, technical, and stakeholder management skills.

We offer a supportive culture within a charity setting committed to social justice. Our attractive terms and conditions include: 35 hour working week;
Pension scheme;
Health Plan with integrated employee assistance programme and access to on-site gym.