Project Delivery Engineer

Are you a network engineer who enjoys seeing projects through from design to   delivery?

Do you thrive in a hands-on environment where no two installs are the same?

Fluent in English and Spanish and looking for your next technical challenge?

Interested? We thought you might be.

From internet connectivity to fully managed network services, ASK4 keeps people   connected where they live and work. Supporting student accommodation and   residential multi-tenanted environments across Europe, our Provisioning teams play a   critical role in delivering reliable, industry-leading LAN and wireless networks.

We're looking for a Project Delivery Engineer to join our team, taking ownership of the   preparation and installation phases of technical delivery for new and existing customers   within our student and residential customer base.

What you'll be doing:
Preparing, configuring and delivering LAN and wireless network installations
Ordering and managing site equipment in line with project budgets and timelines
Configuring network equipment in line with design documentation
Provisioning LAN infrastructure using Zero Touch Provisioning (ZTP)
Creating and maintaining work packs and plans of work for installations
Providing remote technical support to on-site engineers during installs
Producing clear documentation to support ongoing customer support
Supporting third-party system provisioning (e.g. CCTV, door access systems)
Troubleshooting wireless access points, switches, Linux and   RouterOS   systems
Keeping project stakeholders informed of delivery progress and milestones
Assisting Support teams with complex customer issues when required
Managing configuration deadlines to ensure equipment is ready for shipment
Our ideal candidate will have:
Experience in networking or ISP environments, supported by relevant   qualifications or hands-on experience
A solid understanding of LAN, WAN and wireless technologies
Working knowledge of TCP/IP, switching infrastructure and network protocols
Experience configuring and troubleshooting network equipment in live   environments
Confidence working with Windows and Linux systems
Fluency in English and Spanish, with the ability to communicate clearly with both   technical and non-technical stakeholders
A professional, organised and detail-focused approach
The ability to manage priorities in a fast-paced delivery environment
A collaborative, team-oriented mindset with a desire to learn and develop
Desirable:
Experience in a Second Line, NOC or similar ISP support role
Networking certifications (CCNA or equivalent)
Previous experience in a similar ISP or MSP support role