Information Systems Specialist Housing

Join the Team Supporting Sheffield's Essential Neighbourhood ServicesICT & Digital Innovation – Digital Applications Be part of the technology that helps deliver vital services across Sheffield Sheffield is a great city, and the Sheffield City Council Plan 2024-28 focuses on what makes Sheffield a unique, ambitious and inspiring city with a clear vision for the future.

A significant part of that delivery plan involves the embedding and support of technology and our approach to digital across the organisation and city.

At Sheffield City Council, we're delivering an ambitious digital transformation agenda that is modernising how services are designed, delivered and supported. The Digital Applications Team plays a critical role in that journey, ensuring the systems that underpin Housing and Neighbourhood Services remain reliable, effective and ready for the future.

Our Digital Strategy is being delivered through a programme of projects that will modernise our IT infrastructure and look to the future using AI, Automation and emerging technologies. We are bringing together professionals and teams that support ICT & Digital Innovation from across the organisation to further develop skills in line with the SIAM model of delivery.

We're looking for a talented, motivated and forward-thinking Information Systems Specialist to join our Digital Applications Team. This is an exciting opportunity to combine technical expertise and problem-solving skills to support systems that are essential to the delivery of front-line critical services across the city.

Whether it's improving business processes, delivering valuable management information, supporting key operational applications, or helping implement modern digital solutions, you'll be at the heart of work that makes a genuine difference to residents, communities and council staff.

Why Join Us?

Make an Impact Every Day This isn't technology for technology's sake.

Our Digital Applications Team supports the critical business systems used by the Neighbourhoods Services Directorate, helping colleagues deliver services to residents across Sheffield. Your work will help ensure technology enables business change, service improvement, informed decision-making and better outcomes for customers.

Work on Business-Critical Applications The service supports the Neighbourhoods Services Directorate by maintaining its line-of-business applications and providing a support service to ensure the applications are enablers to business change and service improvement.

The team currently supports:

NEC Housing Info@Work (NEC DM Housing)
APP (Flare) Housing / Civica CXConfirm

Total Mobile Idox / Uniform These applications support housing management, repairs, property services, customer engagement, mobile working, regulatory functions and critical operational processes relied upon daily by services across the  Part of Digital Transformation As part of ICT & Digital Innovation, you will contribute to ongoing programmes that improve how services are delivered through smarter use of technology, automation, data and digital solutions.

You'll have opportunities to develop your skills, contribute to service improvements and help shape the future of digital service delivery across the Council.

What You'll Be Part OfThe Digital Applications Team provides technical expertise, application support and service improvement across the Neighbourhoods Services Directorate.

We work closely with operational services, suppliers and colleagues across ICT & Digital Innovation to ensure applications remain secure, effective and aligned with business needs.

The team provides:

Application Support and Administration Systems Analysis and Problem Resolution Data Analysis and Reporting Digital Service Improvement…