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Service Desk Analyst: IT Support & Customer Care; Hybrid

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Westfield Secondary School
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Sheffield City Council is seeking a motivated Service Desk Analyst to join the ICT & Digital Innovation team  will be the first point of contact for IT support, helping colleagues resolve issues and access systems to deliver services to the people of Sheffield.

This hybrid role requires strong communication and a customer‑focused approach, with experience in Windows 11, Microsoft 365, and ITIL incident management.

As a Service Desk Analyst: IT Support & Customer Care (Hybrid), you will play an important part at Westfield Secondary School in Sheffield, England, United Kingdom.

Step into the Service Desk Analyst: IT Support & Customer Care (Hybrid) role at Westfield Secondary School in Sheffield, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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