IT Technician

A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, full‑time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week.

As an IT Technician, you’ll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will:

• Maintain and support the ICT network, hardware and software.
• Assist staff and students with day‑to‑day technical issues, ensuring efficient and customer‑focused service.
• Contribute to ICT development projects, helping to optimise system performance and introduce new technologies.
• Manage and update inventories, helpdesk tickets, and documentation.
• Install, configure and maintain ICT equipment, following best practice and regulatory standards.
• Support training, integration of systems and ongoing digital development across the organisation.

To excel in this role, you will need:

• Experience supporting IT networks in a busy, multi‑user environment.
• Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets).
• Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy.
• Experience using a helpdesk system and providing high‑quality technical support.
• Excellent communication skills and the ability to work effectively as part of a team.
• A proactive, customer‑focused approach with the ability to problem‑solve and learn new skills.
• A commitment to safeguarding and supporting young people.

In return, you’ll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include:

• Opportunities for training, development and career progression within a growing organisation.
• A positive working environment that promotes innovation and teamwork.
• Competitive salary £26400- £28598 per annum and pension scheme.
• Free car parking.
• Supportive and friendly staff and leadership team.