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SaaS First-Line Support Engineer — Hybrid

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: RR
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 32000 GBP Yearly GBP 23000.00 32000.00 YEAR
Job Description & How to Apply Below

SB Software in Sheffield, now part of 365 Retail Markets, is seeking a friendly 1st Line Application Support Engineer to join our award-winning support team. You’ll help customers get the most from Vend manager and Coffee manager SaaS solutions, handling first-line queries by phone and email with clear, patient communication.

You’ll work closely with our wider support and development teams, learning our products, developing your technical knowledge and delivering professional, empathetic customer

Join us at RR as our next SaaS First-Line Support Engineer — Hybrid in Sheffield, England, United Kingdom.

We are looking to fill the SaaS First-Line Support Engineer — Hybrid position at RR in Sheffield, England, United Kingdom.

The SaaS First-Line Support Engineer — Hybrid role at RR is now open for applications in Sheffield, England, United Kingdom.

We are currently recruiting a SaaS First-Line Support Engineer — Hybrid for our team in Sheffield, England, United Kingdom.

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