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Technical Support

Service Excellence Manager

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Solutions Engineering Recruitment
Full Time position
Listed on 2026-05-31
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 GBP Yearly GBP 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading OEM manufacturer in automated packaging machinery is seeking a Customer Service Manager to coordinate service engineers and provide technical support. This role involves ensuring customer satisfaction and managing SLAs, with responsibilities including troubleshooting technical issues and conducting site visits. Ideal candidates will have strong engineering knowledge and experience with capital equipment. The position offers a salary of £50,000 – £60,000 plus bonus and benefits, with hybrid options available after onboarding.
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