Claims Handler - Defendant Personal Injury

Defendant Personal Injury Claims Handler

Salary: 25,000 - 28,000 DOE

Location: Bradford City Centre

Contract: Full-time, Permanent

An excellent opportunity has arisen for an experienced Defendant Personal Injury Claims Handler to join a highly regarded and expanding Defendant Personal Injury team based in modern offices in Bradford city centre.

This role is ideally suited to a confident pre‑litigation claims professional looking to take the next step in their career within a supportive, fast‑paced, and performance‑driven legal environment.

You will manage a varied caseload of pre‑litigation Employer's Liability (EL) and Public Liability (PL) claims, acting on behalf of insurer and corporate clients. The role requires a methodical, process‑driven approach, strong attention to detail, and excellent client‑handling skills.

• Managing a caseload of pre‑litigation EL/PL claims from inception to settlement
• Investigating liability, causation, and quantum
• Reviewing medical evidence and expert reports
• Drafting correspondence and settlement negotiations
• Providing accurate technical advice to clients and stakeholders
• Ensuring compliance with regulatory requirements and internal KPIs
• Delivering excellent client care and maintaining high service standards

• Minimum 18 months' experience handling pre‑litigation personal injury claims
• Strong understanding of EL/PL claims processes
• Excellent communication and negotiation skills
• High level of IT literacy and case management experience
• Organised, methodical, and process‑driven approach
• Positive attitude with enthusiasm and willingness to learn

• Previous experience handling retail‑related claims
• Exposure to insurer or defendant legal environments

In return, you will receive a highly competitive remuneration and benefits package, including:

• 25,000 - 28,000 salary (depending on experience)
• 25 days annual leave + bank holidays, with option to purchase additional days
• Private medical insurance
• Life assurance
• Health cash plan
• Employee Assistance Programme
• Interest‑free travel loans
• Rewards, recognition & wellbeing platform with retail discounts

This is an excellent opportunity to join a well‑established, respected legal practice offering long‑term career progression, professional development, and a genuinely supportive working environment.

Interested?

Contact Judge on (phone number removed) or