Commercial Export & Import Administrator

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

CCPI Europe is a leading manufacturer and supplier of temperature measurement solutions supporting customers across aerospace special processes and industrial markets worldwide. Backed by the Marmon Aerospace & Defence Group, we combine manufacturing capability, UKAS accredited calibration services and technical expertise to deliver industry-leading solutions.

CCPI Europe is seeking a Commercial Export & Import Coordinator to join our commercial team. The Commercial Export & Import Administrator is responsible for all export and import logistics aspects of customer orders, ensuring that all shipments, documentation, and processes are completed accurately, efficiently, and in compliance with international requirements. This role plays a critical part in ensuring that customer orders are successfully delivered, supporting both revenue realisation and customer satisfaction.

The position works closely with the Sales Office, Sales & Business Development team, and internal departments to ensure a seamless transition from order placement through to delivery.

• Ensure accurate and compliant handling of Export & Import documentation and shipments
• Support the timely and successful delivery of customer orders
• Maintain high levels of data accuracy and process compliance
• Act as a key point of coordination between internal teams and external partners
• Support a smooth and professional customer experience post‑order

• End-to-end export & import processes including:
  • Shipping documentation
  • Customs requirements
  • Freight bookings
  • IPR shipments
• Create and verify:
  • Commercial invoices
  • Packing lists
  • Export declarations (e.g. SAD)
• Liaise with freight forwarders to coordinate shipments

• Support the handling of:
  • Customer enquiries
  • Order processing
• Assist in ensuring all activities are completed accurately and within agreed time frames

• Work closely with Sales Office and Production to ensure orders are:
  • Processed correctly
  • Shipped on time
• Track shipments and provide updates to customers and internal teams
• Ensure all delivery requirements are met in line with customer expectations

• Maintain accurate records within ERP systems (e.g. Tricorn)
• Ensure all export documentation complies with:
  • Customer requirements
  • Chamber of Commerce guidelines
  • International trade regulations
• Support audits and ensure traceability of documentation

• Communicate with:
  • Customers
  • Freight forwarders
  • Internal departments
• Provide updates on:
  • Shipment status
  • Documentation
  • Delivery timelines
• Support resolution of delivery or documentation issues

• Ensure all export & import processes are followed consistently
• Identify and raise any issues or inefficiencies
• Support improvements to:
  • Export processes
  • Import processes
  • Documentation accuracy
  • Shipment coordination

• Liaise with:
  • Sales Office
  • Production / Operations
  • Laboratory
  • Purchasing and Finance
• Ensure alignment across departments to meet customer delivery requirements

• Sales & Business Development by ensuring orders are delivered
• Key Account Management by maintaining customer satisfaction
• Sales Office by ensuring smooth operational execution