Field Technician

Field Technician - South West Yorkshire

Location: Sheffield, Rotherham, and Barnsley; based out of Smithy Wood, Chapeltown, and Sheffield depots.

Work type: Permanent, 37 hours per week, Monday to Friday.

We are looking for a Field Technician for our Clean Water Distribution Department. The successful candidate will cover the South West Yorkshire area, working as part of a tight‑knit team to deliver network operation and maintenance activities. The role requires problem‑solving under pressure, teamwork, and a commitment to high standards of customer service.

• Safely carry out day‑to‑day activities on a 24/7 rota, ensuring they are completed on time, to budget and to the required quality standards.
• Carry out proactive network operation and maintenance activity and complete operational risk assessments.
• Supervise all network intervention and respond quickly and effectively to network failures to minimise impact on key performance targets.
• Provide front‑line customer service, resolving customer queries through attending appointments and promoting R+M work where required.

• Full UK driving licence.
• Experience delivering against challenging upper‑quartile business targets and performance commitments.
• Build and maintain effective internal and external relationships to a high standard.
• Ability to influence and drive the right culture and behaviours.
• Positive approach to change, embracing technology, process, behavioural and organisational change.
• Demonstrate excellent customer service both internally and externally.
• Excellent communication skills.
• IT literate.
• Team player, respectful of others and supportive of colleague development.

• Previous experience in a commercially oriented and/or regulated environment.
• Experience with in the water or wastewater sectors, or within the broader utilities, process or manufacturing industry sectors.
• Technical understanding of water networks and assets.

• Competitive salary £32,606 – £40,740, depending on experience.
• A company van.
• Annual incentive related bonus (up to £1,000).
• Attractive pension scheme (up to 12% company contribution).
• Development opportunities aligned with the Field Technician progression plan.
• 25 days annual leave plus bank holidays and two extra wellness days.
• Life assurance cover of 4 times pensionable salary.
• Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex, partner cover.
• Retail savings scheme.
• Online GP service, cycle‑to‑work scheme, gym membership discounts.

Closing date: Monday 25th May 2026.