Repairs and Maintenance Team Lead - Kyloe House

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- Netherton Park, Stannington

Job Reference ncc/TP/80/3040/NP

Number of Positions:

1

Contract Type:

Permanent

£35,412 – £39,152 (Band
7) + Market Force Allowance: £2,000 p/a
* Reviewed annually

Working Hours:

37

Location:

Netherton Park, Stannington

Closing Date:

12/07/2026

Job Category:

Building Maintenance / Caretaking

Region / Division:

UK Region

Repairs & Maintenance Team Lead – Kyloe House

Kyloe Secure Children’s Home

Salary & Benefits

Basic Salary: £35,412 – £39,152 (Band
7)

Market Force Allowance: £2,000 p/a
* Reviewed annually

Make a real difference behind the scenes

This is a critical role supporting the safe operation of Residential Children’s Homes, including a Secure Children’s Home environment.

Your work will ensure buildings, systems, and infrastructure are safe, compliant, and functioning effectively—directly contributing to the safety, wellbeing, and day-to-day care of young people.

What the role really involves

• Operating within a secure and highly regulated setting, where safety and compliance are essential
• Delivering both planned, statutory, and reactive maintenance, often to tight timescales
• Supporting the security and integrity of building systems, including secure operational procedures
• Working flexibly across multiple residential sites
• Taking responsibility for maintaining environments that must remain safe, secure, and fully operational at all times

This is not just a maintenance role — you are part of the wider service, ensuring environments support care, safety, and positive outcomes.

About the role

You will support the Site Manager in delivering a high-quality, responsive maintenance service across NCC Residential Children’s Homes.

• Building Maintenance & Repairs:
  Deliver a wide range of internal and external repairs and multi-skilled maintenance tasks to a consistently high standard
• Planned, Reactive & Statutory Maintenance:
  Support and deliver planned, statutory, and responsive maintenance programmes, ensuring accurate scheduling and record-keeping
• Health, Safety & Compliance:
  Ensure all work complies with health and safety legislation and contributes to building compliance and safe systems of work
• Contractor & Project Coordination:
  Liaise with and oversee contractors, ensuring work is completed to required standards and supporting refurbishment and estate projects
• Security & Building Systems:
  Support building security systems and procedures, including participating in the control room rota and providing Reception/Control cover when required
• Planning, Scheduling & Records:
  Maintain accurate financial and operational records, manage work schedules, monitor costs, and escalate issues where needed
• Operational Support Across Sites:
  Work across multiple residential settings, coordinating materials, appointments, and follow-on works
• Leadership:
  Provide day-to-day supervision of Building Support Officers, support coordination of work and priorities, and deputise for the Site Manager when required

• Organised, disciplined, and able to plan and prioritise workload effectively
• Proactive and solution-focused, with strong problem-solving skills
• Comfortable working independently while coordinating with a wider team
• Adaptable and responsive in a fast-paced, operational environment
• Committed to safety, compliance, and high-quality service delivery

• Recognised technical qualification (e.g. City & Guilds in Electrical, Building Services, or equivalent)
• IOSH Certificate (or willingness to achieve)
• Experience delivering building maintenance in a similar role, including complex maintenance programmes
• Multi-skilled experience across a range of building systems, fixtures, and fittings
• Knowledge of health and safety legislation and building maintenance best practice
• Strong IT skills for maintaining operational and compliance records
• Full UK driving licence and ability to work across multiple sites
• Experience working in secure or specialist environments
• Understanding of Residential Children’s Homes or local authority settings
• Be part of a service…