Facilities Officer

Are you passionate about creating safe, welcoming, and well-maintained environments? Sheffield City Council is looking for a proactive and customer-focused Facilities Officer to join our Facilities Management team. This is an exciting opportunity to play a key role in supporting the delivery of high-quality facilities services across a diverse portfolio of council buildings and community spaces. You will help ensure our properties are safe, compliant, and fit for purpose, enabling staff, customers, and communities to thrive.

As a Facilities Officer, you will be responsible for the day-to-day operations undertaken in council buildings, ensuring excellent standards of service delivery and statutory compliance. Working closely with colleagues, contractors, customers, and stakeholders, you will contribute to the efficient management of facilities services across the city. You will be involved in a wide variety of activities including staff and resource development and control building inspections, contractor management, health and safety monitoring, customer liaison, and supporting planned and reactive maintenance programmes.

• Monitor the condition, performance , safety, security and cleanliness of council buildings, assets and facilities within a regionally assigned area of Sheffield .
• Support the management and delivery of planned and reactive maintenance works.
• Proactively conduct site inspections and identify maintenance, compliance, and operational issues.
• Ensure effective performance and KPI reporting
• Ensure effective building user liaison
• Liaise with contractors and service providers to ensure works are completed to agreed standards.
• Assist in monitoring compliance with health and safety legislation, policies, and procedures.
• Investigate and respond to building-related enquiries, incidents, and service requests.
• Support the management of facilities budgets and procurement processes where required.
• Responsible for line management, training, development and monitoring operational performance of service delivered by operational staff including Facilities Assistants and Cleaners.
• Maintain accurate records, reports, and performance data.
• Work collaboratively with council services, customers, and external partners.

• Has experience in facilities management, property management, building maintenance, or a related field.
• Possesses excellent communication and customer service skills.
• Has strong, effective staff management skills
• Has a good understanding of health and safety requirements within a facilities environment.
• Can manage competing priorities and work effectively under pressure.
• Is proactive, organised, and solutions focused.
• Has strong IT and administrative skills.
• Can work flexible to cover need so seven day a week service for 7am - 7pm
• Can work independently while also contributing positively within a team.

A relevant qualification in Facilities Management, Building Services, Health and Safety, or a related discipline would be advantageous but is not essential.

• Competitive salary.
• Generous annual leave entitlement.
• Local Government Pension Scheme.
• Flexible and hybrid working opportunities where appropriate.
• Learning and development opportunities.
• Health and wellbeing support.
• Employee discounts and benefits programme.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring…