Contract Manager - Local Authority

Contract Manager

• Type: Full-time, Temporary (with potential for fixed-term contract)
• Hours: 9-5, flexible working
• Location: Sheffield (Hybrid - office days Monday & Thursday)
• Salary: £19.18 per hour PAYE or £25.79 Via Umbrella

We are seeking a Contract Manager to oversee and support a network of voluntary-sector and enterprise providers delivering out-of-work programmes in Sheffield. This role is crucial for ensuring that commissioned providers meet their targets, help overcome barriers to employment, and deliver high-quality, person-centred support.

Day-to-day of the role:

• Commissioning & Provider Management:

  • Manage relationships with approximately 30 commissioned voluntary-sector and enterprise providers.
  • Support the commissioning process for out-of-work support services.
  • Conduct monthly monitoring visits, reviewing performance, caseloads, delivery challenges, and progress against Service Level Agreements (SLAs).
  • Tailor support based on provider needs, ranging from light-touch to more intensive involvement.
  • Collaborate with Delivery & Business Officers to align provider activity with programme requirements and resolve operational issues.

• Performance & Quality:

  • Hold providers accountable for performance, exploring reasons for under-delivery.
  • Analyse caseloads and service data to identify areas needing support or intervention.
  • Ensure providers are trained and confident in using required systems and processes.
  • Provide constructive challenge and act as a "critical friend" to drive improvement.

• Stakeholder Engagement:

  • Build and maintain strong, professional relationships across various organisations and internal colleagues.
  • Participate in sector forums and engage in supportive yet challenging discussions as needed.

• Operational Delivery:

  • Conduct monthly monitoring meetings and maintain accurate records.
  • Prepare reports for senior stakeholders as required.
  • Contribute to the team's wider commissioning and policy activities.

Required Skills & Qualifications:

• Excellent people skills with the ability to build trust, influence, and maintain strong professional relationships.
• Confident communicator experienced in delivering presentations and facilitating group discussions.
• Ability to handle challenging conversations sensitively and constructively.
• Strong organisational skills, capable of managing multiple providers and competing priorities.
• Experience in roles involving guidance, education, charity sector engagement, contract management, employability, or similar fields.
• Comfortable working independently across various locations.

Benefits:

• Competitive salary package.
• Flexible working hours with hybrid work arrangement.
• Opportunity to transition to a fixed-term contract based on performance.
• Engaging and impactful work environment.

To apply for the Contract Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.