Principal Estate Services Coordinator

Full time | Civic Recruitment Limited | United Kingdom

Posted On 16/02/2026

City Islington

Province Islington

Postal Code EC1P

Job Purpose

The Principal Estate Services Coordinator supports and deputises for the Estate Services Area Manager to ensure estates are maintained to the highest standards of cleanliness, safety, security, and appearance. The role involves supervising a team, managing service delivery, and ensuring compliance with Council policies.

Lead, supervise, and motivate a team of caretakers and estate staff.

Oversee staff performance, attendance, wellbeing, and professional development.

Ensure all team members comply with health, safety, and Council policies.

Provide coaching, support, and guidance, taking corrective action where required.

Monitor and manage the delivery of estate services, including:

• Cleaning
• Grounds maintenance
• Communal repairs

Ensure high-quality service standards are consistently met.

Identify and address service delivery issues proactively.

Deputise for the Estate Services Area Manager as required.

Assist in planning, scheduling, and coordinating estate maintenance activities.

Maintain records and reports on service delivery, staff performance, and estate conditions.

Promote a safe working environment for staff and residents.

Ensure all operations adhere to relevant health and safety regulations.

Participate in risk assessments and implement corrective measures as needed.

Respond to resident concerns regarding estate services.

Promote positive relationships between staff, residents, and stakeholders.

Support initiatives that improve resident satisfaction and community wellbeing

Proven experience in estate or facilities management.

Strong leadership and team management skills.

Knowledge of health, safety, and environmental regulations.

Excellent organizational, communication, and interpersonal skills.

Ability to monitor and evaluate service delivery effectively.

Proactive problem-solving skills and attention to detail.