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Service Charge & Rent Manager

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Service Care Solutions
Full Time position
Listed on 2026-05-30
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, Healthcare Management, General Management
Salary/Wage Range or Industry Benchmark: 49680 GBP Yearly GBP 49680.00 YEAR
Job Description & How to Apply Below

Service Charges & Rent Manager - Norfolk

Salary: £49,680

Contract:

Permanent

Working Pattern:
Full-time (37 hours)

Location:

Norfolk (Hybrid working available)

A fantastic opportunity is available for an experienced Service Charges & Rent Manager to join a well-established housing organisation in Norfolk.

The Role

This is a key operational leadership role responsible for the delivery of service charge and rent functions across a large housing portfolio. You will oversee the full lifecycle of service charges and rent processes, ensuring accuracy, transparency, and compliance.

Key responsibilities include:
  • Managing service charge budgeting, forecasting, and reconciliation
  • Overseeing billing, rent setting, and charge application
  • Ensuring compliance with housing legislation and regulatory standards
  • Leading on resident engagement and dispute resolution
  • Managing and developing a customer-focused team
  • Driving process improvements and system enhancements
About You
  • Strong experience in service charge and rent management within housing
  • Knowledge of leasehold, Section 20 processes, and housing legislation
  • Proven experience leading teams and delivering high performance
  • Strong financial, analytical, and stakeholder engagement skills
What's on Offer
  • Salary of £49,680
  • Permanent opportunity within a stable organisation
  • Hybrid working model
  • Opportunity to lead a critical function and influence service delivery
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