Practice Business Manager

At Richmond Medical Centre, we dont just work wethrive.

Team wellbeing is at the heart of everything we do, and weve built aworkplace that is open, inclusive, supportive, and genuinely collaborative. Ifyou are looking for a leadership role where your ideas are valued, innovationis encouraged, and your wellbeing matters, this could be the perfect opportunity for you.

We are a long-established, highly respected,patient-centred GP practice located in the heart of Sheffield, serving apopulation of approximately 9,700 patients as part of the Townships 2 Primary Care Network. Our multidisciplinary team is passionate about delivering high-quality care while creating a positive and supportive environment for bothpatients and staff.

Due to our current Practice Business Managerrelocating following a promotion opportunity closer to home, we are seeking an experienced, motivated, and forward-thinking leader to join our team and helpshape the future of the practice.

This is a key senior leadership role, working closely with the 4 GP Partnerswithin the practice.

The successful candidate will support the strategic and operational leadership of the organisation while maintaining a strong focus on patient care, staff wellbeing, innovation, and sustainable practice development.

The role offers a broad and rewarding portfolio including:

• Strategic planning and organisational development
• Financial and business management
• Human resources and workforce leadership
• Governance, compliance, and CQC readiness
• Digital transformation and information governance
• Premises and facilities management
• Patient services and operational performance
• Collaborative working with the PCN, ICB, and wider healthcare partners.

We are looking for someone who is proactive, approachable, resilient, and able to inspire and support teams through a rapidly evolving healthcare environment.

Richmond Medical Centre is a modern, purpose-builttraining practice with a strong reputation for excellent patient care,accessibility, innovation, and teamwork. We are proud of our caring and supportive culture, with regular team development sessions, wellbeinginitiatives, social events, and strong collaborative relationships across ourPCN and wider healthcare community.

We have embraced digital transformation across the practice, utilising systems including Systm One, Accu Rx, Accu Rx Scribe, Lexacom,and Xero software to support efficient and innovative ways of working.

Our premises have been extended multiple times tosupport patient growth and include modern clinical facilities, a minor surgerysuite, meeting and training spaces, staff wellbeing areas, and environmentallysustainable features including solar energy systems and a staff wellbeinggarden.

The Practice Business Manager is a key member of the leadership team and will be expected to demonstrate strong senior management, organisational, and leadership skills.

The successful candidate will play a central role in supporting the continued success and development of the practice by identifying and implementingstrategic objectives through a combination of personal initiative, effectivedelegation, staff motivation, and collaborative working.

The rolecarries responsibility for assessing organisational performance, developingrealistic and achievable goals, and implementing systems and processes that improve operational effectiveness, efficiency, and sustainability. Thepostholder will also ensure that the practice remains fully compliant with allstatutory, regulatory, contractual, and legal requirements.

The role ofmedical practice management has become increasingly important and complex inrecent years. Alongside maintaining excellent standards of patient care, the practice must continue to operate efficiently within a rapidly changing NHSenvironment. This includes ensuring financial stability, supporting and developing a highly motivated workforce, and maintaining compliance acrossareas such as health and safety, employment legislation, CQC standards,information governance, and wider NHS contractual obligations.

Candidates should possess excellent interpersonal and communication skills and be confident and experienced in people management, financial oversight, strategic planning, organisational development, and information technology. The successful candidate will be expected to take a proactive and forward-thinkingapproach, helping to maximise the practices potential across business development, finance, premises management, human resources, digital innovation,and collaborative working relationships, while maintaining a strong focus onpatient care and operational excellence.

A key aspectof the role will involve ensuring that the Partners remain fully informed aboutlocal and national NHS developments, proposals, and initiatives. Informationshould be presented clearly and concisely to support informed decision-makingand strategic planning. The successful candidate will be expected to lookbeyond the immediate…