Operations Assurance Manager

We’re looking for an experienced and proactive Operational Assurance Manager to join our team across the East of England network.

This is a full‑time role with a hybrid working pattern, based across the East of England network with regular travel required across sites and depots. The role includes standby responsibilities as part of a Band D rota.

As an Operational Assurance Manager, you’ll play a key role in ensuring operational programmes are delivered safely, compliantly, and efficiently. You’ll provide assurance across replacement, MOBs, and wider operational activities while working closely with delivery teams and stakeholders to drive high standards across the network. This is a high‑impact role where you’ll combine operational expertise, stakeholder management, and assurance activities to support exceptional delivery and continuous improvement.

Provide operational assurance & oversight

• Provide assurance across replacement, MOBs, and related operational programmes
• Ensure works are delivered safely, compliantly, and in line with business standards
• Oversee planning, design, and delivery activities
• Work with internal teams and delivery partners to ensure effective scheduling and resourcing

Monitor performance & manage risk

• Monitor operational performance and compliance across delivery activities
• Identify risks, resolve issues, and act as an escalation point where required
• Carry out site assurance activities across the network
• Engage with stakeholders to ensure compliance with regulatory, safety, and quality requirements

You’ll be a confident and experienced operational professional with strong leadership and stakeholder engagement skills. You’ll thrive in a fast paced environment and be passionate about safety, compliance, and performance improvement.

• Strong experience in operational delivery, assurance, or programme management
• Experience managing operational risk and performance improvement activities

• Strong understanding of regulatory frameworks such as CDM and NRSWA
• Good knowledge of health, safety, and environmental standards (e.g. NEBOSH)
• Excellent stakeholder engagement and influencing skills
  
  Strong analytical and problem‑solving capabilities
• Ability to drive operational performance and continuous improvement

• Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa Health Line
• 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days
• An Annual Performance Bonus of up to 15% of your salary
• A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12%
• A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience
• Generous family policies and flexible benefits
• A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially
• Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role
• Plus many more benefits that help you join the dots between your work and home life!

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men’s Engagement Network (MEN) – can’t wait to welcome you!