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Team Leader, CALM: Customer Experience & Performance Lead

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Maximus
Full Time position
Listed on 2026-06-21
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a skilled professional to manage a contact centre team in the UK. The successful candidate will be responsible for achieving performance targets and ensuring service quality while leading and developing the team's capabilities.

Essential qualifications include experience in service roles, team leadership, and proficiency in Microsoft Office. The role demands flexibility and strong communication skills along with a commitment to diversity and inclusion.

Salary is fixed at £30,000 annually, subject to relevant qualifications and experience.

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