Team Leader; Warehouse Operations

Description

At Debenhams Group, our warehouse operation is at the heart of delivering an exceptional customer experience. As a Team Leader, you will be the first point of contact for a team of warehouse operatives, providing day‑to‑day leadership, support, and direction to ensure operational targets are achieved safely and efficiently.

4-on-4-off rotational shift pattern

Hours:

Night shift - 19:00 – 07:00

• Lead, motivate, and develop a team of warehouse operatives to achieve operational objectives.
• Monitor team performance and productivity, ensuring targets set by the Shift Manager are consistently met.
• Conduct regular performance reviews, coaching sessions, and feedback discussions to support colleague development.
• Promote and maintain a safe working environment, ensuring compliance with all health and safety policies and procedures.
• Collaborate effectively with key operational departments, including Inbound, Outbound, Returns, Stock Control, Health & Safety, and Training.
• Monitor operational performance through data analysis and reporting, providing regular updates and insights to management.
• Support continuous improvement initiatives to enhance efficiency, productivity, and service delivery.
• Address operational issues promptly and professionally, escalating where appropriate.

We're looking for a confident and proactive leader with a passion for developing people and driving operational excellence.

• Previous experience in a supervisory, team leader, or people management role within a warehouse or logistics environment.
• Strong communication and relationship‑building skills.
• Results‑focused with the ability to prioritise workloads and manage competing demands.
• Excellent problem‑solving and decision‑making capabilities.
• A professional and diplomatic approach to handling challenges and resolving issues.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience in analysing performance data and producing reports.

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together.

• You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you.
• Benefits that support your health and wellbeing.
• Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
• There’s also up to 40% discount off all of our brands!