Head of Equipment Installations

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We are seeking an experienced and commercially focused Head of Equipment Installation UK to lead our installation operations function and play a key role within our senior leadership team.

Reporting to the Regional Director, you will take full responsibility for the planning, coordination, design integration, and execution of equipment installation projects across the UK. This is a high-profile leadership role with significant influence over operational performance, customer satisfaction, project delivery, and financial results.

As the leader of our installation operations team, you will work closely with sales, commercial, and project delivery colleagues to ensure projects are completed safely, efficiently, and profitably whilst maintaining the highest standards of quality and customer service.

• Leading and developing a team of Project Coordinators, Installation Project Managers, and Drawing Office personnel.
• Managing the successful delivery of equipment installation projects from design through to completion.
• Overseeing subcontract installation partners and ensuring consistent service and quality standards.
• Driving accurate forecasting, revenue delivery, and margin performance.
• Building and maintaining strong relationships with customers, contractors, and key stakeholders.
• Managing project variations, outstanding costs, logistics, and stock held externally.
• Identifying opportunities to reduce quality-related costs and improve operational performance.
• Establishing, monitoring, and reporting against operational KPIs.
• Ensuring compliance, governance, and the accuracy of operational reporting.
• Contributing as a key member of the UK senior management team and supporting wider business objectives.

We're looking for a proven operational leader who combines technical expertise with strong commercial awareness and exceptional people management skills.

You will bring:

• Extensive experience managing installation, project delivery, or operational teams within a construction, engineering, manufacturing, or related environment.
• Strong understanding of installation processes, design coordination, and project planning.
• Experience leading managers and multidisciplinary teams.
• A track record of delivering projects on time, within budget, and to high quality standards.
• Strong stakeholder management and relationship-building skills.
• Commercial acumen with experience managing revenue, costs, margins, and forecasting.
• The ability to influence across multiple functions and work effectively within a senior leadership team.
• Excellent organisational, problem-solving, and decision-making skills.
• Strong Microsoft Office skills, particularly Excel.

• Relevant industry experience and a proven track record in a similar leadership role are essential.

• Opportunity to join the senior leadership team of a growing and successful business.
• A highly visible role with significant influence over operational performance and future growth.
• The chance to lead and develop a talented team across multiple locations.
• A dynamic environment where you can make a real impact on business success.

This role requires regular travel between UK locations and customer sites.

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.